Terms & Conditions

These Terms and Conditions cover the sale of HOUSE & TABLE products contained on this website. Please read through these Terms and Conditions carefully before using the website.
By placing an order with HOUSE & TABLE you are agreeing to these Terms and Conditions.

In these Terms and Conditions, “Furniture” means those items listed on our website under Furniture and Mirrors and “Products” means all other products appearing on our website and “Goods” is a reference to both Furniture and Products.

Information about us

If you would like to discuss any matter with your order please contact us. Our contact details are:

01367244542
07799887444
stephanie@houseandtable.com

Service Availability

Our site is only intended for use by people resident in the UK Mainland “Serviced Countries”. We do not accept orders from individuals outside those countries. Some restrictions may be placed on the extent to which we accept orders from specific countries.

Order

  • All orders that you place on this website will be subject to acceptance by us in accordance with these Terms and Conditions.

  • Acceptance of your order takes place on us sending to you an email (“Order Acceptance”) informing you that your items have been dispatched by or for us. This constitutes the “Contract” between us.

  • On placing your order we will send you an ‘acknowledgement of order’ email within 24hrs indicating that your order has been received, the items ordered, payment total and that we are checking availability of stock. Please note that this acknowledgement does not mean that your order has been accepted.

  • Ownership of Goods will only pass to you when we receive full payment of all sums due to us, including delivery charges.

  • HOUSE & TABLE will email or call you within 48 hours of placing your order to arrange delivery to ensure someone is at the delivery address when the item is delivered as they will not necessarily need to be signed for.

  • Should no one be present to receive Goods at the pre-arranged time, a relevant delivery fee will be charged, (irrespective of your invoice) for re-delivery. Please note that delivery will be to the front door of your property. We do not accept any responsibility or liability for carrying any Goods into your property. Should a delivery person do this, then this is at your risk.

  • 48 hours notice is required for cancellation of a pre-arranged delivery.

  • We reserve the right to refuse delivery to any individual or company.

  • We reserve the right to discontinue products.

  • Many of the Goods we supply are bespoke and unique. Therefore, Goods will change frequently and can not be replaced in an identical way. Therefore, any contract with us is subject to the Goods being available or held by us.

  • Standard delivery Products are £4.00 per order for Standard UK delivery.

  • All furniture delivery is FREE.

  • All of our standard delivery Products and Furniture will be dispatched and be with you within 5 working days of the Order Acceptance. If you have placed an order containing a large Furniture, your accessories may be dispatched separately.

  • We do not deliver to the Highlands & Islands of Scotland, Ireland, Isle of Man, Isles of Scilly and the Channel Islands unless otherwise agreed. Please contact HOUSE & TABLE if you would like an item delivered to any of the above.

  • It is your responsibility to measure both the access and final resting space of your pieces of furniture. Should we deliver an item and find it will not fit due to lack of measuring, we will be obliged to charge a collection fee.

  • We do not accept orders online outside the Serviced Areas. We are happy to accept orders by phone providing you arrange for your own courier/shipping. Please contact HOUSE & TABLE.

  • If you are unsure about placing your order online you are more than welcome to call HOUSE & TABLE and we can proceed with payment over the phone.

Cancellations and Amendments

  • If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy.

  • To cancel a Contract, you must inform us in writing. You must also return the Goods to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

  • We will try to accommodate any changes you wish to make after your order has been placed, but, given that your order will be processed immediately on receipt, we cannot guarantee this. If you do wish to make an amendment to your order, please contact HOUSE & TABLE

Product Descriptions

  • The Furniture on this website is old, used and has character. Each item of Furniture is specifically sourced by us, is unique rustic and bespoke. Accordingly, each item of Furniture is likely to be slightly different in measurements, appearance, colour and finish. Dimensions may differ by up to +/- 3cm from the sizes given. To avoid disappointment on the day, please bear this in mind when measuring your space and ordering your Furniture.

  • Every effort is made to ensure that the Goods we supply correspond as closely as possible to the pictures displayed online, but due to the handmade, old and rustic nature of many of our products there might be slight variations. No responsibility can be accepted for these variations and you must check the suitability of the Goods to your requirements. These could include, but are not limited to, slight differences in shades of fabric, colour, texture or dimensions of products.

  • Please bear in mind that computer browsers may present colours slightly differently.

Prices

  • Prices include VAT and exclude delivery charges (unless we state or agree that delivery is to be free).

  • We reserve the right to alter prices either up or down, including any variations to the rate of VAT but changes will not affect orders in respect of which we have already sent you an Order Acceptance.

  • Our site contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Good’s correct price is less than our stated price, we will charge the lower amount when dispatching the Goods to you. If a Good’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Goods, or reject your order and notify you of such rejection.

  • We are under no obligation to provide the Goods to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing

Payment

  • Full payment must be made before any Goods are dispatched to you.

  • All payments taken by phone or online are taken in a secure environment.

  • We accept Visa, MasterCard, Visa Delta, Switch or American Express.

Returns

Standard delivery accessory items

  • When you return any product to us because you have cancelled the Contract between us within the seven-day cooling-off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Goods in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.

  • When you return the Goods to us for any other reason (for instance, because you claim that the Goods are defective), we will examine the returned Goods and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Goods returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the Goods to you and the cost incurred by you in returning the Goods to us.

  • Refunds will be issued to the card which was used to place the order once we have received the item(s) back in our warehouse.

  • Please note that we will not refund the initial delivery charges except if the Goods are being returned due to damage or a fault.

  • The cost of returning Goods is your responsibility and the Goods are your responsibility until they arrive at our premises as below.

  • Please return all Goods to : 16 Lechlade Road, Faringdon, Oxfordshire, SN7 8AQ

Furniture/ Van Delivery items

If for any reason your Furniture is damaged when it arrives in your home, please contact HOUSE & TABLE at our email address within 7 days of delivery of the Furniture to you and we will arrange a FREE pick-up of the Furniture to be returned to our premises for inspection for such damage.

  • Should we agree that Furniture arrived damaged, we will offer either a full refund or a replacement if we have more in stock.

  • If we do not accept that the Furniture is damaged, then we will notify you and return the Furniture to you at your cost.

Liability

  • We reserve the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of Goods or errors in prices and descriptions posted on the website.

  • We promise that any Goods purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which goods of the kind are commonly supplied.

  • Except in the case of death or personal injury, our liability for losses you suffer as a result of us breaking this Contract including deliberate breaches is strictly limited to the purchase price of the Goods you purchased.

Our Right to Vary These Terms and Conditions

  • We have the right to revise and amend these terms and conditions from time to time.

  • You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Acceptance (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary). Please print out these Terms and Conditions for your reference.

Privacy

  • Your privacy is important to us so we only use the information you provide about yourself as set out below.

  • We use return email addresses to verify your order and to confirm that the goods requested have been dispatched. Such addresses are not used for any other purpose and are not shared with outside parties.

Data Protection

  • To comply with the Data Protection Act 1998 we are required to inform you that we have recorded your name and address on our computer system for the sole purpose of processing your order. Please let us know if you object to us keeping this information by contacting Customer Services and we will unsubscribe you at any time.

  • We will keep you up to date with our news and offers only if you have opted to receive this.

  • Your name and address will not be given or sold to any 3rd parties.

  • You have the right to access details of the personal information we are holding and to correct any discrepancies in that information. In accordance with the applicable Data Protection laws, we reserve the right to charge an administrative fee in respect of such requests. Given the nature of the information you are seeking access to, we are entitled to request identification from you before dealing with any requests of this nature.

  • Should you wish to access your personal information, please confirm in writing to us.

Uses made of information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data

Disclosure of Information

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If HOUSE & TABLE or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of HOUSE & TABLE, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at [ADDRESS OR E-MAIL ADDRESS].

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Intellectual Property

  • All text and images on this site are owned by HOUSE & TABLE and may not be used or reproduced for any purpose without our written permission.

  • You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

  • You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only.

  • Any other use of the material and content of this website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Disclaimer

  • All text and images on this site are © 2010 to HOUSE & TABLE and may not be used or reproduced for any purpose without the express permission of the owner.

  • You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

  • You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only.

  • Any other use of the material and content of this website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Cookies

  • A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website again and improve our service to you.

  • Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier.

  • If you wish to reject our cookie you can configure your browser to do so. You can do this by changing the settings on your computer via the ‘preferences’ or ‘options’ menu in your browser.

  • Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details.

General Information

  • We make no promise that our website will be uninterrupted or entirely error free and we cannot be held responsible for events arising by use of the internet that are beyond our control.